Advent A/C's Terms and Conditions for A/C Maintenance, Repairs, and Installation Services
These Terms and Conditions (“Terms”) govern the provision of A/C maintenance, repair, and installation services (the “Services”) by Adventac (“Company,” “we,” “us,” or “our”) to its customers (“Customer,” “you,” or “your”). By engaging our Services, you agree to these Terms. Please read them carefully.
1. Scope of Services
1.1. Maintenance Services: Routine inspection, cleaning, and performance checks of air conditioning (A/C) units to ensure proper operation.
1.2. Repair Services: Troubleshooting and fixing issues in A/C units caused by wear and tear, electrical faults, or other malfunctions.
1.3. Installation Services: Professional setup and installation of new A/C units, including ductwork, wiring, and necessary connections.
2. Service Appointments
2.1. Customers must schedule appointments in advance. Same-day services may be available depending on technician availability.
2.2. Adventac reserves the right to reschedule appointments due to unforeseen circumstances, including weather conditions or technician emergencies. Customers will be notified promptly.
2.3. Customers must provide clear access to the A/C unit and ensure any pets or obstacles are removed prior to the technician’s arrival.
3. Quotations and Payments
3.1. Quotations: All service estimates are valid for 30 days unless otherwise specified. Changes in scope may alter the final cost.
3.2. Payments: Payment for services is due upon completion unless otherwise agreed in writing. Accepted payment methods include [specify: cash, credit/debit cards, online transfers, etc.].
3.3. Deposits: For installations or extensive repairs, a deposit of [specify percentage, e.g., 50%] may be required before work begins.
3.4. Late Payments: Invoices not settled within [specify days, e.g., 30 days] may incur a late payment fee of [specify amount/percentage].
4. Warranty
4.1. Adventac provides a [specify duration, e.g., 90-day] warranty on labor and a manufacturer’s warranty on parts, where applicable.
4.2. The warranty does not cover:
Damages caused by improper use, lack of maintenance, or third-party modifications.
Electrical surges, natural disasters, or other external factors outside Adventac’s control.
4.3. Claims must be made within the warranty period, accompanied by proof of service.
5. Customer Responsibilities
5.1. Ensure the A/C unit complies with local codes and regulations.
5.2. Provide accurate information regarding the unit’s history and previous issues.
5.3. Address pre-existing conditions (e.g., structural, electrical) that may impact service delivery.
6. Liability
6.1. Adventac is not liable for:
Pre-existing damage to units or systems.
Losses incurred due to delays caused by parts availability or external circumstances.
6.2. Maximum liability under these Terms is limited to the amount paid by the Customer for the specific service.
7. Cancellations and Refunds
7.1. Appointments canceled less than [specify timeframe, e.g., 24 hours] before the scheduled time may incur a cancellation fee.
7.2. Refunds for deposits or prepayments are subject to deduction of costs incurred up to the point of cancellation.
8. Force Majeure
Adventac is not responsible for delays or inability to perform Services due to events beyond its control, including natural disasters, labor strikes, or governmental actions.
9. Dispute Resolution
9.1. Any disputes arising under these Terms will first be attempted to be resolved through informal negotiation.
9.2. If unresolved, disputes will be settled through arbitration in accordance with the rules of [specify governing body] in [jurisdiction].
10. Changes to Terms
Adventac reserves the right to modify these Terms at any time. Updated Terms will be made available on our website and communicated to Customers where necessary.
11. Contact Information
For questions, concerns, or service inquiries, contact us at:
Adventac
Phone: 772-210-4124
Email: adventac7@gmail.com
By engaging Adventac’s services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.